Scope of Work
Purchase Order/ Contract – It is the policy of Castel-Mare that we receive a hard copy or written confirmation of the work/contract prior to commencing the work. Email copies are acceptable. Estimate is valid only for 30 days after preparation.
Rental Equipment – If rental equipment is required, the Client will be invoiced for the exact amount of the rental with a copy of the receipt.
The client is responsible to provide the following:
Termination – If the client terminates the project for reasons of its own, and Castel-Mare is not at fault, the client shall reimburse Castel-Mare for unpaid costs of the project and shall compensate Castel-Mare for all costs and profits lost to Castel-Mare incurred in the discontinuing of the work.
Pricing and Payment
Material and Labour Warranty
Your privacy is extremely important to us. The trust placed in us by our customers is absolutely essential to our success. We understand that and do all we can to earn and protect that trust. We do not share your personal information with any outside companies nor collect any information.
Castel-Mare resealed all of our marble countertops and floors, including the repair and polish of damaged and high use surfaces. They are extremely knowledgeable and their work is of the highest quality. As a homeowner, I was impressed with their responsiveness and the care taken to prepare work areas to ensure a neat and clean process. I will continue to use Castel-Mare for general maintenance of our marble and limestone surfaces and have already recommended them to friends and family.
I would like to express my appreciation of the fine work you have done for us over the last few years. The projects were high quality, on time and within the estimate provided. The job sites were always left very clean and all waste materials removed. I would have no hesitation in recommending you for other work.
We have exclusively used Castle-Mare Marble Care since our first occupancy for any and all hard surface repairs and maintenance. They are extremely good at what they do, possibly the best I have ever seen, and in combination with their extremely quick and responsive customer service, I would recommend them to anyone looking for hard surface repairs/servicing.
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